Question 1

How do I book a property with Greater Houston Luxe?

Accepted Answer

Browse our available homes on the properties page, pick your dates, and book directly through our site. You'll receive a confirmation email with all the details (check-in instructions, parking info, and house guides) within minutes.

Question 2

What is the cancellation policy?

Accepted Answer

Cancellation policies vary by property and are clearly listed on each booking page. Most of our homes offer free cancellation up to a set number of days before check-in. Review the specific terms on the listing before you confirm.

Question 3

How does check-in work?

Accepted Answer

All of our properties use self check-in with smart locks or lockboxes. You'll receive a unique access code and detailed instructions 24 hours before your arrival. Our team is available by phone or text if you need help getting settled.

Question 4

Are pets allowed at your properties?

Accepted Answer

Some of our homes are pet-friendly. Look for the pet-friendly tag on each listing. Pet fees and any breed or size restrictions are noted on the property page. If you're unsure, just reach out and we'll help you find the right fit.

Question 5

Is parking included?

Accepted Answer

Yes! Every Greater Houston Luxe property includes free private parking. Most homes have driveways or dedicated spots that can accommodate multiple vehicles, which is especially handy for families or groups attending events at NRG Stadium.

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